Personnel Selection: Interview Questions: Results Orientation

Setting Goals

Describe how you set challenging personal and organizational goals.
How do you identify what need to be accomplished?
How would you recognize the problem that needs to be solved?
Describe the process that you would go through to determine the objectives for a project.
How do you set challenging goals to be achieved?
Did you set the objectives for the team? If so, how?
How do you encourage others to strive to exceed performance benchmarks?
Give an example of how you would set common goals for the team.
Have you set important goals for the department?
How do you strive to achieve high volume of output?
Have you set objectives for the department?

Prioritization

What determines the parts of the project that need completed first?
Describe how you decide which tasks need completed first.
How do you prioritize those goals that need to be completed first?
Describe how you would quickly analyze the situation to determine the most pressing needs.
How would you direct the team in prioritizing daily work activities?
What determines the proper order for completion of the tasks?
Give some examples of how you would set priorities for tasks to be completed.
Where do you concentrate your efforts?
How do you prioritize tasks to best achieve the results?

Planning

Describe how you would translate plans into specific assignments for branch management team.
How would you translates plans into specific assignments for self and branch co-workers?
How do you identify the steps needed to accomplish the results?
Describe how you would determine what resources will be needed to achieve these objectives?
How do you plan the best course of action to achieve the goal?
How do you determine the best approach to achieving the expected results?

Maintains Focus

How do you work toward achievement of goals even when confronted with obstacles?
Describe how you stay focused on meeting the needs of customers.
Describe how you would focus on achieving important goals.
How do you focus sufficient time and attention on important, yet longer term, activities (e.g., planning each quarter's and year-end goals)?
Describe how you demonstrate the personal confidence to "stay the course," even when faced with difficulty.
Give examples of how you stay focused on solving problems and getting work done.
How do you help the team maintain focus on the goals?
How do you stay focused and not become distracted by non-issues or interruptions?
Have you had to focus sufficient time and attention on important, yet longer term, activities (e.g., strategic planning for long-term results)?
What do you do to ensure the team understands the objective that needs to be completed?

Flexible

How do you respond to changing events to maintain progress toward achieving results?
Describe how you would be flexible and willing to change the strategy to better achieve the objectives.
Give examples of how you would adapt to new procedures to maintain production capacities.
Explain what steps you would take to adapt to any disruptions in the supply chain to maintain production levels.
Give examples of how you were flexible in adjusting priorities to meet the demands of changing situations.
How would you make changes to the plans to result in increased output?

Response to Setbacks

Give examples of how you persisted in seeking objectives despite obstacles or setbacks.
Would you work hard despite obstacles that impede progress?
Describe how you would pursue performance benchmarks despite obstacles and setbacks.
When have you had to remove bureaucratic barriers to streamline processes? Describe.
How have you had to overcome obstacles to continue working toward goals?

Monitors Progress

Describe how you would measure progress toward the goal.
Explain how you would set benchmarks and milestones to measure progress toward the objectives.
Have you had to establish benchmarks to be met when working on projects?
How do you keep track of progress toward the results?
How do you create measures of performance to track progress?

Bias for Action

How do you accomplish difficult tasks obtaining measurable results?
Describe how you would give extra effort to solve problems and get work done on time.
Are you willing to take on new assignments to help increase production?
Do you work with multiple departments and objectives effectively? Can you describe this?
Describe what you would do to take risks to improve products and services.
Have you had to identify and act upon opportunities to increase quality of team output?
How would you handle multiple tasks simultaneously?
How do you spend the majority of your time?

Achieves Results

Do you have a strong result orientation?
What do you do to achieve high levels of performance?
Do you produce a high volume of work?
Have you completed all assigned tasks?
Have you ever had to encourage coworkers to complete work on time?
How do you exceed performance requirements?
How does your completed work exceeds standards?
How do you achieve long and short-term goals?
Are you considered a high achiever?
How do you promptly and efficiently complete assigned tasks?
Are you a high achiever?
Do you achieve performance benchmarks?
How do you complete all required coursework?

Highly Motivated

Are you motivated by a strong desire to exceed performance standards?
Describe how you have a work ethic with a strong desire to obtain results?
Give an example of how you inspire and motivate coworkers to be more productive and energetic at work.
Describe an instance which demonstrates that you are highly motivated to complete tasks despite obstacles that may arise.
Do you have a strong drive to complete goals despite obstacles that may arise?
How do you approach setbacks and challenges? (Are the viewed as opportunities to learn?)
Describe your level of determination to complete tasks regardless of obstacles that may occur.
Give an example of how you try to exceed current goals.

Attitude

Do you views obstacles as opportunities to improve yourself? Give an example.
How do you exhibit high energy and have a positive attitude on the job with others?
Describe how you have a positive attitude that encourages others to continue supporting the production goals.
Do you model high energy and a positive attitude on the job with co-workers and customers?

Accountability

How do you provide clear expectations for employees?
Give examples of how you hold yourself and others accountable for achieving results.
Do you hold employees accountable for completing required work?
How do you make sure employees understand the job requirements?
How do you hold others accountable for producing high quality work?

Communication

Can you explain the "whys" behind recent organizational objectives?
In your communications with the general manager, have you shared market-developed productivity and process improvements?
How do you consistently and effectively communicate departmental goals/objectives?
How do you explain the positive impact of maintaining a high energy level to drive performance?

Service Orientation

How do you make sure customers are satisfied?
Are you always willing to help coworkers to keep productions levels high? Please elaborate.
Do you help others when free-time is available?
Describe how you look for ways to help others.

Supervision

How do you make sure employees have the resources they need to achieve their results?
How do you encourage a high-energy, fun work environment and coach others on how to do the same?
Describe how you encourage employees to give 100% to achieve high results.
Explain how you recognize and reward behavior that produces top performance.

Analytical

How do you request specific action-oriented support from District core team, including HR/Training, Tech, Sales, etc?
Have you requested specific, measurable results and continuous progress from subordinates and held them accountable for any missed targets?
Have you implemented methods for conducting performance audits?
Have you measured performance against goals and objectives?