|
|
Needs Analysis
How to determine training needs
Chapter Highlights
1. Types of Needs Analyses
2. Techniques
3. Checklist for evaluating a test.
Principle of Training
It is important to identify training needs before trying to implement any training solutions. |
The identification of training needs is the first step in a uniform method of instructional design.
1. Types of Needs Analyses
Many needs assessments are available for use in different employment contexts.
Sources that can help you determine which needs analysis is appropriate for your situation are described below.
- Context Analysis.
An analysis of the business needs or other reasons the training is desired. The important
questions being answered by this analysis are who decided that training should be conducted,
why a training program is seen as the recommended solution to a business problem,
what the history of the organization has been with regard to employee training and other
management interventions.
- User Analysis.
Analysis dealing with potential participants and instructors involved in the process. The
important questions being answered by this analysis are who will receive the training and
their level of existing knowledge on the subject, what is their learning style, and
who will conduct the training.
- Work analysis.
Analysis of the tasks being performed. This is an analysis of the job and the requirements
for performing the work. Also known as a task analysis or job analysis, this analysis seeks
to specify the main duties and skill level required. This helps ensure that the training
which is developed will include relevant links to the content of the job.
- Content Analysis.
Analysis of documents, laws, procedures used on the job. This analysis answers questions
about what knowledge or information is used on this job. This information comes from
manuals, documents, or regulations. It is important that the content of the training does
not conflict or contradict job requirements. An experienced worker can assist (as a
subject matter expert) in determining the appropriate content.
- Training Suitability Analysis.
Analysis of whether training is the desired solution. Training is one of several solutions
to employment problems. However, it may not always be the best solution. It is important
to determine if training will be effective in its usage.
- Cost-Benefit Analysis.
Analysis of the return on investment (ROI) of training. Effective training results in
a return of value to the organization that is greater than the initial investment to
produce or administer the training.
Principle of Assessment
Use assessment instruments for which understandable and comprehensive documentation is available. |
2. Techniques
Several basic Needs Assessment techniques include:
- direct observation
- questionnaires
- consultation with persons in key positions, and/or with specific knowledge
- review of relevant literature
- interviews
- focus groups
- tests
- records & report studies
- work samples
3. Checklist for Training Needs Analysis
It is helpful to have an organized method for choosing the right test for your needs. A checklist can help you in this process. Your checklist should summarize the kinds of information discussed above. For example, is the test valid for your intended purpose? Is it reliable and fair? Is it cost-effective? Is the instrument likely to be viewed as fair and valid by the test takers? Also consider the ease or difficulty of administration, scoring, and interpretation given available resources. A sample checklist that you may find useful appears on the following page. Completing a checklist for each test you are considering will assist you in comparing them more easily.
Training Needs Analysis Survey
Copyright © 1998, 1999
hr-guide.com All Rights Reserved.
Send questions or comments to
webmaster@hr-guide.com
Or use the feedback form:
here
Thank you.
|