¨     Achievement Orientation

¨     Job Motivation

¨     Analytical Ability

¨     Judgment

¨     Communication Skills (Oral & Written)

¨     Leadership

¨     Creativity

¨     Persuasiveness

¨     Decision Making

¨     Planning and Organizing Skills

¨     Diversity Orientation

¨     Presentation Skills

¨     Flexibility

¨     Presentation Skills

¨     Initiative

¨     Problem Solving Skills

¨     Interpersonal Skills

¨     Team Building/Team Work

¨     Time Management

¨     Establishes challenging short-and long-term goals.

¨     Tell me about the accomplishment you are most proud of and why.

¨     Takes initiative, persists at tasks and pursues completion of objectives.

¨     Takes reasonable risks.

¨     Overcomes obstacles and resistance to change.

¨     What risks were you willing to take to achieve goals you set for yourself?

¨     Describe your future goals and the steps you plan on taking to reach these goals.

¨     Engages in healthy competition.

¨     Explain a project you undertook o your own initiative that made a major impact on your department.

Additional Key Behaviors

Additional Questions to Ask

¨     Grasps new concepts, approaches and systems.

¨     Examines & interprets a wide variety of data/information and makes recommendations or decisions.

¨     Tell me about a time you were asked to evaluate a situation and recommend a new approach.  What factors did you take into consideration when analyzing the data?

¨     Defines parameters of task and desired objectives.

¨     Develops results-oriented conclusions.

¨     Give me an example of a potential work problem that you anticipated and resolved.  What are some of the measures you took to prevent the situation from becoming a problem in the future?

¨     Anticipates problems, opportunities and needs of the organization and the constituent.

¨     How do you stay attuned to new trends in your area of expertise?

¨     Organizes ideas and information in unique ways.

Additional Key Behaviors

Additional Questions to Ask

¨     Writes in a concise and organized manner.

¨     Writes results clearly & grammatically.

¨     Appears knowledgeable & confident in communicating information.

¨     When communicating with others, do you generally write them a memo, call them, or talk to them in person?

¨     Tell me about a time when someone returned one of your reports or memos because they didn’t understand it.  What did you do?

¨     Shares information with others to help them perform their jobs & seeks information from others.

¨     Is sensitive to the communication levels required by different audiences.

¨     What courses have you taken in communication, business writing, effective speaking, etc.?

¨     Describe a time when your ability to listen helped you communicate better.

¨     Listens actively & speaks clearly and directly.

¨     Conducts effective meetings.

¨     This job requires you to spend a large amount of time writing.  How would your supervisor describe your writing skills?

Additional Key Behaviors

Additional Questions to Ask

¨     Challenges current procedures to develop other alternatives.

¨     Give me an example of a unique and novel solution you had for a recent problem you encountered in your work.

¨     Seeks ways to improve all aspects of the job.

¨     Tell me about a time when you were creative and explored new ways of thinking.

¨     Brainstorms to develop suggestions and new ideas.

¨     Develops several approaches or solutions to a problem.

¨     Describe a time when you broke away from the regimented way of thinking and developed a creative solution.

Additional Key Behaviors

Additional Questions to Ask

¨     Identifies purpose and objectives.

¨     What technique do you use in making decisions?

¨     Gathers and analyzes data and develops rationale for decision.

¨     As appropriate, involves subordinates and others in making decisions.

¨     Describe, in detail, a situation in which you used your training and experience in making a decision that required sound judgment.

¨     Considers alternatives and assesses their impact and potential problems.

¨     Implements decision and evaluates results.

¨     What is the most difficult business decision you have had to make?

¨     Tell me about a time when you involved others in the decision-making process.

¨      In you prior job, what decision did you ponder the longest before making?  Why was it difficult?

Additional Key Behaviors

Additional Questions to Ask

¨     Treats each person in the department as an individual with individual needs and issues.

¨     How do you value the differences that employees bring to the job?

¨     Maintains and enhances the self-esteem of others.

¨     Understands and responds to others’ needs and priorities.

¨     Values differences among team members.

¨     What benefits have you seen in the changing demographics in your work environment?

¨     How have you adapted your behavior to the changing workforce?

¨     Promotes equal treatment while refusing to tolerate workforce bias or racism.

¨     Gives equal time to all staff within department.

¨     Give me an example of how you manage the members of your staff differently but equitably.